survey

To get useful feedback, you need ask right questions at the right spot. Perfectly formulated questions will be useless if asked in some random place. For example, the login page is a great place to ask how the user got to the site. But not the best to ask about UX. Before you start choosing questions, think about the goals you want to achieve with the help of feedback. And where on the your site is the best place to start a dialogue with users: * Which pages are vital for your business? * Wh

Who knows your users best? The answer is obvious: themselves. And the good news is that your customers are willing to share their thoughts and opinions. No matter what your company does, users will always be able to provide feedback that can be turned into valuable insights. One of the easiest and most common ways to get feedback is through surveys. They come in all shapes and sizes, but it's important to remember that they share a common foundation ― the right questions at the right time. Howe

The web analytics systems can lead to a deceptive feeling that you know everything about your customers and even a little more. But what do users really think? To understand this, you need to ask them the appropriate questions. How, which, and where on the site – we will tell you about it in the article. No one knows your users better than they do. So why not ask them about problems or desired features? Regardless of the site you are working on – e-commerce, SaaS, blog, magazine – user surveys