questions

No one will come up with an update for a website, product, or service better than their users. So let's figure out what question to ask to benefit from feedback. No one disputes that numbers are impressive, but reviews are more useful when it's not a story about quantity but quality. When you can do something with them: changes on the site, repairs, or fixes. Before you start collecting feedback, decide on the goals. Need to understand why people are leaving the site? Increase conversion? Catc

Today we will talk about a simple axiom again. 2×2 = 4, and the difference between a successful and a failed business lies in understanding your customers. Large companies don't just listen to users – they listen to them and want to be friends. Top companies have learned to look at things through the eyes of their consumers. If you also want to get into the business pantheon, you need to start with customer orientation. Checklist: * Why do customers need you? * How can you help them? * Wha

The only way to find out what is hiding in a person's head is to talk to him. Unless, of course, you can't read minds. Questions to clients help find out what they think, what they want, and what they need. The type of question affects what answers you get. So the first thing you need to decide is what the question should be. And they can be open-ended or closed-ended. Open-ended questions are not limited to anything, they can be answered in full detail. Closed-ended are narrowly focused, with